Telecoms
For any business, communications is key and an efficient telecoms systems is a must – to give the perfect first impressions to any potential customer
Every business needs to be connected and an effective Telecoms strategy is the central nervous system to any company. For voice, email, data, web and messaging let us manage it all for you!
We offer quick and easy installations to ensure minimal downtime for any busy office environment alongside a dedicated helpdesk for questions and queries to be answered by phone or email communication.
“ACS offer tailored packages whether your company is looking for a comprehensive telecoms package or simply new phone lines or email hosting. We work on all Telecoms projects no matter the scale and timeframe”
| Free calls or calls between IP sites along with lower cost calls to all other sites. |
Call waiting and call park
Our ACS system will inform you when another caller is waiting. Use ‘call park’ to place a line on hold while you take another call. |
Three way calls
Easily introduce a third person into an existing conversation |
| Voicemail
Access school voicemail from any internal or external phone and online. |
Message alerts
Be alerted to new messages through on-screen pop-ups, SMS text messages and email alerts. |
Security
Create a unique password and pin number for each user to assist with security |
| Call barring
Block those unwanted outgoing calls and prevent fraudulent calls. |
Last number redial
Missed calls are easily accessible with ‘click to talk’ – return missed calls in an instant |
System failover
Set up external failover numbers in the event of a local network failure or power cut. |
| Call diversion
Divert calls around the school easily and professionally. |
Online address book
Easily manage contacts and set reminders against entries |
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| Call forwarding
You can forward your calls to another number or twin with your mobile phone |
Call recording
Constantly review and improve your call handling and customer service |