- ICT Support & Systems
- Cyber Security
- Wireless & Av
- Education Services
- Telecoms & Connectivity
The helpdesk team headed up by supervisor Simon Lund is often the first port of call for our managed service customers across education and business. They must have an all-round knowledge of our services, systems and the technology that has been implemented across our entire customer portfolio.
Businesses with limited ICT resource often out source their entire ICT to us, or we can provide support for certain areas of your business.
You can contact us by phone or email Monday – Friday from 8am – 5.30pm. We guarantee fast response times and aim to fix as many issues within 24 hours.
You can contact us as often as you need us, were always here to help.
We implement audit trails on each ticket to ensure that every issue gets resolved as quickly and efficiently as possible.
Average waiting time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met
Issues will be dealt with quickly & efficiently
Experienced knowlegable technical team
Free up your resource & time to work on key business issues
Cost effective solutions & support