SIMS Support & Maintenance
Reliable information and support delivered by our SIMS accredited team
- Team support which has previously been accredited by Capita to provide primary school and high school Capita support services
- Unlimited access to our highly skilled service unit
- Technical audit and network health checks
- Provision of home access to your network (where possible)
- Access to free workshops, user groups and conferences
- Comprehensive support across all SIMS modules
- Statutory returns and year end procedures
- Upgrades and patches
- Comprehensive list of SIMS training courses, delivered from our dedicated training facility
- Consultancy visits to provide product overviews and SMT strategic guidance
- Test all Capita main releases and updates before they are installed onto your system
There are many schools that select their Capita SIMS school support partner based upon criteria such as reliability and responsiveness. ACS recognise that Capita SIMS support is not just about having highly skilled staff at the end of the phone, but equally working with you to enhance the power of SIMS to help you run more efficiently.
That is why we work in partnership with schools to progress and advance their knowledge of their current SIMS system. Our SIMS maintenance contracts are tailored to meet the requirements of your school.
"We highly recommend the ACS SIMS Support and Maintenance service. The team are extremely dedicated and the information and support they provide is second to none. You need a reliable and highly skilled service and that’s exactly what you get with this team."