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Telecoms

For any business, communications is key and an efficient telecoms systems is a must – to give the perfect first impressions to any potential customer

  • red_eclipseCompetitive tariffs to save money on your calls
  • red_eclipseFlexible packages – add and deduct as you go along
  • red_eclipseMonitor usage, expenditure and billing info online

Every business needs to be connected and an effective Telecoms strategy is the central nervous system to any company. For voice, email, data, web and messaging let us manage it all for you!

We offer quick and easy installations to ensure minimal downtime for any busy office environment alongside a dedicated helpdesk for questions and queries to be answered by phone or email communication.

“ACS offer tailored packages whether your company is looking for a comprehensive telecoms package or simply new phone lines or email hosting. We work on all Telecoms projects no matter the scale and timeframe”

Typical features include…

Free calls
or calls between IP sites along with lower cost calls to all other sites.
Call waiting and call park

Our ACS system will inform you when another caller is waiting. Use ‘call park’ to place a line on hold while you take another call.

Three way calls

Easily introduce a third person into an existing conversation

Voicemail

Access school voicemail from any internal or external phone and online.

Message alerts

Be alerted to new messages through on-screen pop-ups, SMS text messages and email alerts.

Security

Create a unique password and pin number for each user to assist with security

Call barring

Block those unwanted outgoing calls and prevent fraudulent calls.

Last number redial

Missed calls are easily accessible with ‘click to talk’ – return missed calls in an instant

System failover

Set up external failover numbers in the event of a local network failure or power cut.

Call diversion

Divert calls around the school easily and professionally.

Online address book

Easily manage contacts and set reminders against entries

Call forwarding

You can forward your calls to another number or twin with your mobile phone

Call recording

Constantly review and improve your call handling and customer service

Our telecoms services include:
  • red_eclipseBroadband
  • red_eclipseManaged inboxes
  • red_eclipseCall Management
  • red_eclipseMobile Voice Data
  • red_eclipseCloud Based Solutions
  • red_eclipseRemote and Flexible Working
  • red_eclipsePhone Systems – Lines and Calls
  • red_eclipseVideo Conferencing

Interested in telecoms services?

Get specialist advice specific to your business. Click to enquire…