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IT Support

Tapping into our knowledge and experience guarantees that you will receive a level of service unparalleled by an in-house team but also gives you time to focus on your business objectives

  • acsPackages tailored to you
  • acsExpert technical specialists
  • acsDedicated account managers

Our highly skilled team will fix issues in the most appropriate and timely way, ensuring limited down time if any at all. This could be via our helpdesk or on-site with an engineer at your business.

Complete ICT support from ACS means that you have complete cover for holidays and sick absence, save time and money on technical training, resources and staff recruitment and retention.

“As a trusted IT support partner, we can provide ongoing IT support, allowing you to focus on your goals and objectives”

Why choose ACS IT Support

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Qualified and reliable
All team members are qualified, reliable and approachable

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We are the experts
Expert specialist team and managed technical support team

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Personal contacts
Dedicated account managers for your procurement

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Communication is key
Communication experts on-hand, offering free strategic advice

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Bringing innovation to you
Discover state-of-the-art technical setups that increase the efficiency of your business

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Tailored services
On-site and dedicated engineers, available on flexible timetables for optimum support when you need it

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AV specialists
We are leaders in audio-visual installations and timely ongoing support

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Get the power
Quicker, more flexible systems with Office 365

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Reap the benefits
Microsoft SharePoint enables you to access and share documents quicker than ever

A typical support contract from ACS would include the following:

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Monthly anti virus checks

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Next business day onsite response time

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Unlimited Telephone helpdesk support

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Network audit and systems health check

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Remote access support

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Scheduled onsite visits

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Single site

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Scheduled back-up checks

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Disaster recovery planning

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Daily back-up monitoring

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Monthly windows patch updates

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Direct communication with skilled staff

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All standard office IT equipment included

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Regular remote administration

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Technical Consultancy

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Security testing

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Monthly device/user support

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Scheduled tape restores

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Quarterly consultancy visits

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Budget forecasting/IT strategy planning

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Highly competitive pricing

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Guaranteed response times

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Guaranteed 4hr onsite response time

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Managed service with predefined site visit

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Multi-site connectivity/support

Interested in ACS IT Support?

Get specialist advice specific to your business. Click to enquire…